**Privacy Policy – Lapso At Asís (Lapso.at)**
**Last updated: October 16, 2025**
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### Data Controller and Contact
LAPSO AT, S.A. de C.V. • Tax ID (RFC): LAT240408UA2
Address: Calle Ermita 1035, Int. 1, Col. Chapalita, C.P. 44500, Guadalajara, Jalisco, Mexico
Website: [https://lapso.at](https://lapso.at)
Email: [arocha@perse.capital](mailto:arocha@perse.capital)
Phone/WhatsApp: +52 33 1580 8139
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### Data We Process
**Reservation and contact:** name, email, phone/WhatsApp number, stay dates, and reservation details.
**Payment:** processed by Stripe (we do not store your full card details).
**Operations:** necessary data within Hostaway (PMS/Channel Manager) to manage availability and reservations.
**Identification:** to validate a reservation, we may request official identification.
**Technology:** IP address, device information, and strictly necessary cookies for website functionality.
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### Purposes
To manage inquiries and reservations, process payments and issue receipts, provide guest support, ensure security, and comply with applicable legal obligations. We may send operational communications related to your stay.
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### Call Recording
Calls to Lapso At may be recorded for quality assurance, security, and support purposes.
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### CCTV
We have cameras in common areas, hallways, elevator, reception, and rooftop terrace (not inside the apartments). Access to recordings is restricted to authorized Lapso personnel and used strictly for security purposes.
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### Data Processors
**Hostaway (PMS/Channel Manager)** – inventory and reservation management.
**Stripe (Payments)** – payment processing.
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### Your Rights
You may request access, rectification, cancellation, or objection (ARCO rights), and withdraw consent by contacting [arocha@perse.capital](mailto:arocha@perse.capital). We will request the minimum necessary information to verify your identity.
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### Cookies
We use strictly necessary cookies to operate the website. You may manage cookies through your browser settings.
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### Data Transfers
We may share data with Hostaway and Stripe to provide our services, and with authorities when required by law.
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### Data Retention
We retain personal data only for the time necessary to manage reservations, payments, guest support, and security, after which it is restricted or deleted as appropriate.
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### Changes to This Policy
Any updates will be published on this page, indicating the date of the latest modification.
